Delivery Information
1. General Information
All orders are subject to product availability. If an item
is not in stock at the time you place your order, we will notify you.
2. Delivery Location
Items offered on our website are only available for delivery
to addresses in
We also accept orders
from international customers who are shipping to addresses in only.
Any shipments outside Nairobi we cost share half the cost of
delivery.
3. Delivery Time
An estimated delivery time will be provided to you once your
order is placed. Delivery times are estimates and commence from the date of
shipping, rather than the date of order. Delivery times are to be used as a
guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every
effort to fulfill your order within [1] business days of the date of your
order. Business day mean Monday to Friday, except holidays.
Please note we do not ship on [Sundays].
Date of delivery may vary due to carrier shipping practices,
delivery location, method of delivery, and the items ordered. Products may also
be delivered in separate shipments.
4. Delivery Instructions
You can provide special delivery instructions on the check-out
page of our website.
5. Shipping Costs
Shipping costs are based on the weight of your order and the
delivery method and within Nairobi we deliver free and outside Nairobi we cost
share with customer half way charges incurred.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact
us immediately.